The Journey

From referral to employment
in five clear stages.

Our structured journey removes the guesswork. Every candidate, employer and partner knows exactly where they are — and what comes next.

The five stages

Every step, clearly defined.

Five stages take you from first contact to employment and growth — with support at every milestone.

01
Entry

Referral & Assessment

Get started with an assessment of skills, goals and support needs. A WorkforceJourney officer makes contact within 48 hours to understand your situation and plan the right path forward.

02
Preparation

Preparation

Build confidence, skills and employment readiness. Complete free training modules — from digital skills to interview practice — so you are ready before your placement begins.

03
Matching

Matching & Placement

Get matched with a suitable employer and begin your placement. We introduce you, support onboarding, and stay close from day one with a named officer.

04
Review

Progress & Completion

Receive ongoing support, regular check-ins and a final review. Progress is tracked together with your employer, and adjustments are made whenever they are needed.

05
Outcome

Employment & Growth

Move into employment or your next opportunity, with continued support. Outcomes are recorded, and we stay with you for progression, upskilling and long-term retention.

Training workshop session

Why structure matters

Every stage has a purpose. None are skipped.

Traditional employment support often lacks structure — people are referred, matched, and then left to manage on their own. WorkforceJourney is different. Our five-stage framework means every candidate has a named officer, every employer has a named contact, and every partner can see progress in real time.

From referral and assessment through preparation, placement, progress and completion, to employment and growth — every milestone is tracked, reviewed and evidenced for DWP and funder reporting.

26 wks

Placement length

48 hrs

First contact

89%

Employment rate

For every audience

The same five stages — tailored to how you take part.

As an Employer

1
Submit a candidate request
2
Review pre-screened, prepared candidates
3
Interview, select and start the placement
4
Receive check-ins and a final review
5
Offer employment or the next opportunity

As a Candidate

1
Referral and skills assessment
2
Complete preparation and training
3
Get matched and begin your placement
4
Progress with ongoing support and a final review
5
Move into employment and continued growth

As a Partner

1
Register your organisation
2
Refer candidates into assessment
3
Track matching and placement live
4
Follow progress through to completion
5
Receive employment outcomes and SROI reports
Group meeting session

Ready to start the journey?

Five clear stages from referral to employment. Whether you are an employer, candidate or partner — we are here to help.